Cancel a Work Order

Purpose

Cancel a Work Order that is no longer required or was raised incorrectly.

Where to find

Click Change Status and Queue in the toolbar on the Work Orders browse window.

How to… Cancel a Work Order

1.   Select the required Work Order on the Work Orders Browse window.

2.   Click.
The Status and Queue Change dialog box opens.

3.   Enter the Reason why the Work Order has been cancelled.

4.   Click OK.

As a result…

• The Work Order's Base Status changes to “Cancelled”.
• The Work Order's Status displays as “Cancelled”.
• If the cancelled Work Order is re-opened then the Status it had before it was “Cancelled” is highlighted in the Status and Queue Change window.
• Qty Required is updated on the Stock Items master file for each Work Task Spares Item.

Business rules

• A Work Order's Base Status cannot be changed to “Cancelled” if:
• • Costing has been allocated to the Work Order.
  • The Work Order's Base Status is “Closed”.
  • Qty Ordered for a Work Order Spares (Contractor Item, Direct Purchase Item or Non-Coded Stock Item) is greater than zero.
• A remark or reason must be entered for the cancellation.

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