System Options - Work Feedback tab

Set system options that apply specifically to recording feedback for work orders.

The following table describes the options available on the Work Feedback tab.

Option

Description

Work Order Feedback

Select Failure Analysis From Global Lookup Lists By Default

Specifies whether failure analysis feedback can be selected from the full list available. If this is not enabled, then failure analysis feedback must be selected from the failure analysis values specified for the specific component.

Automatically Add Meter Readings For Meter Based Tasks

Specifies whether a meter's readings are automatically updated from work order feedback. If this is enabled, then meter readings captured for meter-based tasks are automatically added to meter.

Labour Feedback Not Required For Closed Work Order Status Change

Specifies whether labour feedback must be provided before a work order can closed.

Automatically Update Completed On Date

Specifies whether a work order's 'Completed on Date' should be automatically updated when work is completed.

Apply Close Base Status Rules when Changing Work Order Status to Compete

If this option is selected, all of the business rules and validations that are associated with the Closed base status are applied to work orders when their status is changed to Completed. This allows you to validate work order feedback earlier in the work order life cycle.

Note: This also applies to work orders in On Key Express.

Automatically assign staff member to work task labour item

Specifies whether staff members should be automatically assigned to new work task labour items.

Options include:

  • None (Unassigned) - No staff member will be assigned to the work task labour item
  • Logged in user - The staff member associated with the logged in user will be assigned to the work task labour item
  • Work order's responsible staff member - The work order's responsible staff member will be assigned to the work task labour item

Make Work Performed Read-Only on Work Order Base Status

The Work Performed field on a Work Order can be made read only when set by this configuration. One of two options can be selected

  • Completed
  • Closed

Example. when the configuration is set to "Closed" and the Work Order is in a completed status then the Work Performed field will be editable

Follow Up Work Orders

Separate Follow Up Work Orders Per Responsible Section

Specifies whether follow-up tasks should be combined and grouped into work orders according to the 'Responsible Section'.

Separate Follow Up Work Orders Per Responsible Trade

Specifies whether follow-up tasks should be combined and grouped into work orders according to the 'Responsible Trade'.

Type Of Work

Specifies the default 'Type Of Work' to be used for automatically generated follow-up work orders.

Offline

Work Order Lock Status

Specifies the status assigned to work orders when they are locked.

Work Order Lock Strict Mode

Specifies whether locked work orders can be modified in On Key Express in offline mode.