Service Level Evaluation Triggers

Service Level Evaluation Triggers enable you to create triggers that will be activated when a work order requires evaluation. For example, the trigger can be activated when a work order's status is changed to 'Awaiting Feedback'.

To make use of this functionality, you need to:

• Create a feedback page for the user to enter the feedback in.
• Create a notification, which will be sent when the trigger is activated.
• Create the Service Level Evaluation Trigger

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